Dear Sir/Madam:

Very appreciate for your long-term support and great kindness to China Classification Society and choose and trust CCS for providing classification and statutory services for your company or affiliated companies. According to the relevant articles in 4.2 and 5.1.2c) of ISO9000:2015, CCS authorize Ipsos (China) Consulting Co., Ltd. (Ipsos) to conduct a satisfaction survey of interested parties in November 2025 to listen to your voice fairly, objectively and truly, in order to deeply and comprehensively understand your satisfaction with the products1 and services2 provided by CCS and your expectations and needs, so that CCS can continuously improve product quality, constantly improve service level, and provide safer, more reliable, more environmental protection, products reflecting contemporary technology and better services in future cooperation with your company,

This survey is conducted by telephone interview (domestic) and online questionnaire (overseas), the displayed numbers for telephone interview are: 010-56020556、010-56021009、010-86464554、021-60312528; online questionnaire will be submitted to your personal email box by ccssurvey@ipsos-research.com. The survey process is independently controlled by Ipsos and please rest assured that your personal data will be kept strictly confidential.

If you have any questions about the authenticity of this survey, you are welcome to consult through the following ways:

CCS Safety and Quality Department:

Tel: 010-58112452

E-mail: sq@ccs.org.cn

Ipsos:                        

Tel: 010-52193842

E-mail: Olivia.Tang@ipsos.com

Fax: 010-52198888

（Monday to Friday: 9:00-17:00）

Thank you again for your understanding and support. Please understand any inconvenience caused by the survey.

China Classification Society

November 4th, 2025

Notes:

1.    Product:  

① CCS rules and relevant guidelines;

② Service information provided by CCS (for example, log in CCS official website to query the various information on survey/audit / inspection for ships/offshore facilities with the flag of your State or belonged to your company);

③ Engineering calculation software provided by CCS for classification and statutory services;

④ CCS Publications, such as register of ships, register of products, etc.

2.  Service: the classification survey provided according to CCS rules and guidelines, the statutory survey and audit provided according to IMO Conventions and codes recognized by the flag States, and the inspection provided according to MLC issued by ILO.